Thomas Kuhn introduced the concept of "paradigm shift" in his book The Structure of Scientific Revolution. Kuhn argues that scientific advancement is not evolutionary, but rather is a "series of peaceful interludes punctuated by intellectually violent revolutions", and in those revolutions "one conceptual world view is replaced by another".

The Information Technology (IT) industry is in great need of a paradigm shift in order to improve the quality and efficiency of its operations. It is well known that IT systems are highly complex and fragmented. They use multiple information technology systems and vendors incorporating different standards, therefore, resulting in inefficiency, waste, and errors. Information often gets trapped in silos of legacy systems, unable to be shared with other systems.

There is a great demand to leverage existing investments in current applications and take advantage of myriad advancements in telecommunication and technology standards.

RKTEK was founded in 1999 with the technical knowledge and architectural expertise that can realize this vision and resolve the challenge of interoperability and integration among the stakeholders. This is achieved through a federated service oriented and person-centric architecture. The federated concept enables the electronic movement of information among organizations, according to regional/national recognized standards. This allows the existing systems to maintain their autonomy locally, while inter-operating within a federated governance model which brings together stakeholders within a defined geographic area and governs information exchange among them.

In addition, RKTEK's Collective Intelligence is an e-Government architecture to integrate the various government entities with the citizen as their common denominator. It establishes an adaptive federated framework for collecting, codifying, normalizing, and cross referencing various segments of citizen related dataset captured by each ministry into a multi-dimensional national intelligence data warehouse. Collectively, the whole becomes greater than the sum of its parts.